Emerging Technology Innovators

Fortune 500 & startups
30 years in emerging tech

We implementand get youunstuck.

Modernization,Transformation,Innovation,Implementation

Why ETI?

Tech Guy Who Speaks Human

Most tech projects stall in the translation. We sit between the engineers and the C-suite — and turn the jargon into something that actually ships.

Port 9,000+ numbers off POTS + cloud PBX → Microsoft Teams Phone. Dynamic E911 / LIS across 45 sites. Multiple losing carriers.

We moved a global university’s phones to Teams in three months.

Envoy workplace platform. Hoteling config for desks, offices & rooms. Health-survey workflows. Wave-based rollout.

We got 1,000+ employees safely back to the office.

License plate recognition at entry + exit. AI pattern analysis on start-to-finish order time.

We timed every drive-thru order and found the efficiencies.

Joel Evans, our founder, brings 20+ years of experience bridging the gap between technical expertise and real-world business needs. Our team collaborates with the C-Suite and stakeholders to understand their vision and leverage our knowledge of cutting-edge technologies to craft innovative solutions and accelerate implementation.

Meet Joel →

On the record

Proof, not promises.

Real numbers from real rollouts — universities, a transit agency, and some of the biggest names in food and hospitality.

9,000+Telephone numbers migrated to Microsoft Teams Phone

6,000+Faculty & staff trained globally

1,000Employees back in the office within three months

$1M+Saved with an automated provisioning workflow

50+Microsoft Surface Hubs deployed

Our methodology

Six steps.
No analysis paralysis.

We use our signature six-step method to help clients achieve business goals and avoid analysis paralysis. This allows us to deploy quickly with a rinse-and-repeat process, meeting aggressive timelines consistently.

The full method →

Discover

We meet with your stakeholders to understand your challenges and how the solution will meet your needs.

Assess

We assess where you are now and where you will be after the engagement is complete.

Design / POC

We design and roll out a Proof of Concept (POC) to test the implementation before moving forward.

Plan

We put together a detailed plan for the overall project, usually consisting of a wave-based implementation.

Implement

We utilize the rinse-and-repeat process developed during the POC.

Rinse & repeat

Innovate

We look for opportunities to innovate to prepare your company for future needs.

Case studies

World firsts &
hard deadlines.

From the first global barcode food scanning app in 2011 to the first Alexa-enabled hotel — and the unglamorous, high-stakes rollouts in between.

Return to Office … COVID-19 pandemic …Transit agencyFull case study→Organizational Change Management for over 6,000 global staff and facultyInternational universityFull case study→Migration and Adoption of Teams Phone in 3 monthsGlobal universityFull case study→Front Line Worker AdvisorAdvisoryProject→Spearheaded a strategic pivot, taking charge of a company’s product strategy and bringing it to marketSaaS · Fractional CPOProduct→Using VR for Immersive TrainingKitchen trainingProduct→World’s first global barcode food scanning appWellness · 2011Product→Dynamic Ordering MenuQuick serve restaurantProduct→Drive-thru efficiency optimization using AINational QSRProduct→Establishment of Innovation Lab and companion mobile appGlobal QSRProduct→Alerting managers when VIP loyalty members arriveLoyaltyProduct→World’s first Alexa-enabled hotel – smart home of the futureGlobal hotel chainProduct→

Advisory

Strategic Insights and Planning

We partner with your company to identify opportunities and mitigate threats by focusing on market trends and leveraging the latest emerging technologies. Our strategic insights and planning empower you to make informed decisions, fostering growth and preparing your organization for future success.

Fractional or project-based

Product Officer

Are you hearing about new technology and wondering how to leverage it in your product?
Do you want to bring your products to market faster?
Are you having trouble with product market fit?

Product Officer services →

Podcasts & webinars

Let’s talk tech!

Joel on AI agents, Copilot, prompting, and the business side of emerging tech — in plain English.

All episodes →

Tech Guy Who Speaks HumanPodcast · MTMG+

In this episode, Joel Evans, a 30-year tech industry veteran, shares his unique approach to bridging the gap between complex technology and real-world business needs. Known as the “Tech Guy Who Speaks Human,” Joel delves into his methodology for tech adoption (Discover, Assess, POC), his passion for emerging technologies like AI, voice, and VR, his work at GTECH and lotteries, the MBTA, and more.

Copilot Wave 2 Deep DivePodcast · MTMG+

I joined MTMG’s Paul Knittle and Joe McGuire for a chat about the plusses and minuses of Microsoft’s Copilot Wave 2 update. Discover how AI agents are revolutionizing business processes, enhancing productivity, and transforming the way we work. Learn about practical applications that could streamline your operations and boost efficiency. Whether you’re AI-curious or already implementing these tools, this episode offers valuable insights to help you navigate the evolving landscape of AI in the workplace.

From Prompts to Profits: How to Save Hours in Your Day with a Single AI PromptWebinar · Secure Future+

Eric and Joel explore the transformative world of Artificial Intelligence (AI) and demonstrate how to use Microsoft Copilot to leverage the power of AI to save hours in your day. We will share examples of AI prompts designed to increase your productivity across Search, Excel, Word, and PowerPoint. Learn how to use these prompts to save time and focus on your most important tasks.